• PAYMENT ISSUE

  1. Partial refund is available on "Website Order" and "GrubHub". For the issue of "DoorDash" order, please contact DoorDash customer service or inform the restaurant. (Updated on 05/13/2021)

  2. Total refund is available. Please call restaurant at (508)573-1732 or (508)589-7878; however, the order with third party such as DoorDash/GrubHub should contact their own customer service.

  3. When the food is delayed, wrong items are provided, or system failure with the third party, we could offer... 

         1) Prepared modified food and deliver to the customer if it were possible;

         2) Or promise credits on the food and use for the next time;

   4. Please inform restaurant and keep your receipt at the same time If Extra Charge happens by accident.

  • DELIVERY ISSUE

  1. Not offer personal delivery to customer only if specific situation is happening such as wrong items are provided, delayed order, and third party likely DoorDash/GrubHub system failure.

  2. Delivery Order could choose DoorDash or GrubHub

 

  • CUSTOMIZED FOOD

  1. No charge when customer is asking for removing or switching ingredients under specific situation; Extra charge will happen when customer is asking for additional ingredients. Please call restaurant if you have any questions on there.

  2. Please not hesitate to tell your server if you have any allergy issue or specific request on your order.

  3. We would offer 1) Refund; or 2) modified food If incorrect items are served.